Here’s an email Bill Gates wrote, expressing his frustration with the lack of usability in their website as he attempted to download a program. It’s an actual email he wrote. If Gates, a genius, is frustrated with MS products…I’m sure glad for my 20 years using a Mac. And this year, it is, indeed, 20 years since I got that original Mac II, with 2 gigs of RAM and a 40 megabyte hard drive.
